Repair Services
In-House Repair: |
Onsite Service |
Remote Service |
Some IT issues are best resolved at our service center, where technicians have the ability to properly back up data and have access to more repair tools. In-Shop Service is Best For:
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When time is of the essence, or a repair requires a technician at your location, InfinIT Technology Group offers onsite service with no drive fees or hidden costs. Onsite Service is Best For:
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The vast majority of computer issues can be diagnosed and repaired remotely, without the need of scheduling onsite appointments or bringing your computer to our service center. If your system boots into an operating system and can get online, a remote repair may be the simplest and least expensive solution. |
Managed Services
Managed Anti-Virus |
Managed Antivirus provides distinct advantages over traditional antivirus. InfinIT’s partnerships allow our clients access to SentinelONE, an enterprise-level, Next-gen antimalware suite. With managed antivirus, your technicians will be notified if an infection is detected, the software stops working, or if an attempt is made to remove or disable the program. These safeguards minimize the odds of system compromise.
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Advanced Monitoring |
($8/device/month)
Our Monitoring agreements provide an economical IT management solution for residential networks. Monitored systems receive the following benefits:
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Remote Maintenance Agreements |
Remote Maintenance Agreements are designed for clients who want to take a more proactive role in their IT management. They include all benefits of a monitoring agreement but also include a pre-paid monthly remote labor pool at a substantial discount off our standard labor rates to be used for both routine maintenance tasks and end user support requests. In addition, all Managed Service Agreement clients receive the following benefits compared to break/fix customers:
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Maintenance Agreements |
Maintenance Agreements provide all of the benefits of a Remote Maintenance Agreement, but the pre-paid labor pool can be applied to all labor types. For clients who want to make their IT expenses as much of a flat rate as possible, a Maintenance Agreement is the best option.
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Hours of Operation:
Monday - Friday: 9AM to 5PM Evenings and Weekend: By Appointment |