Managed Services

Managed Antivirus  ($3/device/month)

Managed Antivirus provides some distinct advantages over traditional antivirus programs. With Managed Antivirus our technicians will be notified if an infection is detected, the software stops working, or even if the virus definitions fall too far out of date. This ensures that the software is not disabled (a common first attack strategy by most viruses) or a system is left unprotected for long periods of time when problems develop. 

Web Protection   ($4/device/month)

Web Protection serves two vital functions on a network: First, it can be used to monitor web traffic for bandwidth issues and, if necessary, can be used as “net nanny” software to block access to unwanted pages. More importantly, our Web Protection service maintains a list of known malicious websites and prevents machines from communicating with them. This provides a strong first line of defense against malware, reducing the risk of viruses getting access to a system as well as reducing the ability of malware to "phone home"  for instructions. 

Basic Monitoring ($5/Device/Month)

Basic Monitoring Licenses provide the following benefits:
  • 24/7 System Monitoring
  • Asset Tracking
  • Remote Repair Tools
  • Patch Management
  • Managed Antivirus License*   
    *MAC Antivirus Licenses Sold Separately
  • 10% Discount on Labor Charges

Advanced Monitoring ($7/device/month)

Complete Monitoring Licenses provide all of the benefits of Basic Monitoring and also include a Web Protection license (at a 50% discount).

Remote Maintenance Agreements

Remote Maintenance Agreements are designed primarily for small businesses who want to take a more proactive role in their IT management. They include a Complete Monitoring license and a specific amount of pre-paid remote labor per device. Up to half of the time in the monthly labor pool will be used for routine maintenance tasks to minimize problems on the network, and the remainder will be left to handle any service needs.

Pricing and terms depends on the size and complexity of the network, but Remote Maintenance Agreements start at $50/month for networks with only 1 device and provide up to 3 hours of remote labor per month.